SHANNON
LUCAS
Project Management Consultant
Boston, MA

E-Mail: [email protected]

OBJECTIVE

To provide exceptional Project Management consulting services in order to meet or exceed organizational objectives.


STRENGTHS

IT Consulting
Risk Management
Conflict Resolution
Methodology Compliance
 Team Building
Business Analysis
Expectation Setting
Contingency Planning
 Quality Assurance
Technical Leadership
Application Development
Business Process Reengineering

EDUCATION and CERTIFICATION

Xavier University. Cincinnati, OH.
Bachelor of Science in Computer Science.

University of Vienna. Strobl, Austria.
Intense study of German language, literature and culture.

Project Management Institute - PMI.
Project Management Professional (PMP) Certification.


HARDWARE and SOFTWARE EXPERIENCE

Applications
MS Project, Sciforma PS8, Project Workbench, Lotus Notes, Business Objects, MS Office Suite, MS PowerPoint, ABC FlowCharter, VISIO, Gentran (EDI), Macromedia Dreamweaver MX, Remedy, WebTracker, TOAD, PVCS.

Database Management
Oracle, Progress, Sybase, FoxPro, FileMaker Pro, Clipper, RBase, XSystem/VSAM.

Operating Systems (Interfaces)
UNIX, VMS, MVS (CMS/TSO), BTOS/CTOS, DOS, OS/2, Windows 95/98/2000/NT/Me/XP.

Hardware
IBM Systems 36/38, IBM 4381 and AS/400 Mainframes, Unisys XE-520 Microcomputer, DEC VAX, DEC Alpha.


PROFESSIONAL EXPERIENCE

PROJECT MANAGER
Harvard University / Sapphire Technologies. Cambridge, MA.
Managed the Grants Management Application System (GMAS) initiative for the Office of Administrative Systems (OAS). Coordinated the day-to-day efforts for the systems engineers on the Data Migration (DMIG) Team. Acted as a liaison between the Business (OSR) and Technical Team(s) to ensure individual and project-wide deliverables and milestones were met. Facilitated recurring meetings. Coordinated the involvement of Harvard Medical School (HMS). Derived optimal solutions in order to overcome obstacles using Theory of Constraints (TOC) logic. Responsible for keeping Project Sponsors up-to-date. Exhibited solid communication skills while collaborating with various Practice Areas. Maintained business relationship sensitivity, which was paramount to the project?s success. Prepared weekly presentations for the Executive Steering Committee. Used MS Project for localized tracking. Managed the Project Plan with Sciforma PS8, using the cutting-edge Critical Chain Methodology developed by Dr. Eliyahu Goldratt.

BUSINESS CONSULTANT
MVCUI, Inc. / 9Cube Corp. Burlington, MA.
Developed a Business Plan for an Internet start-up venture. Directed the migration from concept to implementation. Responsible for staffing in both the U.S. and Thailand. Managed all onshore and offshore employees. Organized and facilitated meetings in order to improve communication across continents. Defined Standard Operating Procedures. Acted as the sole liaison between the Business and Development Teams. Accountable for developing financial statements. Solicited investment capital from various sources. Prepared and performed application demonstrations for prospective investors. Obtained a Provisional Patent from the U.S. Patent and Trademark Office (USPTO). Coordinated all legal aspects surrounding corporate ownership and offshore policy. Wrote articles to publish in trade journals. Used MS Project for project planning and tracking. Enforced adherence to corporate policy and procedures.

PROJECT MANAGER
Fidelity Investments / Veritude. Marlborough, MA.
Led efforts for the Plan Sponsor WebStation (PSW) Health & Welfare initiative for FESCo/FIIRG. Facilitated meetings with Subject Matter Experts and coordinated all aspects of communication to ensure goal congruency across groups. Partnered with various business units in order to obtain support for product development and incite product usability. Developed implementation strategies and prepared presentation materials. Generated Functional Specifications according to the Fidelity Systems Development Methodology. Worked cross-practice, including the Defined Benefits and Defined Contributions channels. Ensured client satisfaction.

PROJECT MANAGER
Putnam Investments / Renaissance Worldwide. Andover, MA.
Managed numerous IT projects concurrently in a high-energy, results-driven business. Leveraged industry best practices to inspire process improvement. Architected the Defined Contributions (DC) Web site. Collaborated with the Sales Reporting & Analysis Group to improve e-based reporting. Generated Functional Specifications, adhering to Putnam?s Systems Development Methodology. Directed the DC data warehouse initiative, combining data from various legacy systems into a central repository. Utilized Business Objects. Partnered with Performance & Analytics to improve the Quality Assurance process. Identified areas for productivity improvement in a diverse environment.

PROJECT MANAGER
GTE Internetworking (BBN) / Renaissance Worldwide. Cambridge, MA.
Ensured the interoperability and Year 2000 compliance of enterprise-wide GTEI applications, systems and services. Coordinated meetings, interviewed Subject Matter Experts, documented and validated current business threads, flowcharted processes using Visio, performed Gap Analysis, determined Year 2000 impact, and obtained executive-level approval. Project Lead for the Asymmetric Digital Subscriber Line (ADSL) Line Of Business. Additionally, Responsible for documenting the IP Telecom Service Platforms and the IP Telecom Billing thread.

PROJECT MANAGER
CGI. Andover, MA.
Established a Project Office for the 250-person Client Services organization. Provided leadership and technical guidance. Mentored managers and motivated employees. Managed cross-functional teams on Electronic Data Interchange (EDI) projects which were used as models for the ISO 9001 certification process. Directed SYBASE project with over 200 tables and ORACLE project exceeding 300 tables in a UNIX environment. Displayed excellent communication and organizational skills. Developed project budgets, resolved scheduling conflicts, mitigated risks, created contingency plans, established guidelines, facilitated meetings, assured teamwork, oversaw quality assurance and provided strategic planning. Coordinated multi-organizational efforts on a four-tiered level. Gave executive presentations and provided weekly project status reports. Led projects to successful conclusions.

PROJECT MANAGER
Exchange Applications. Boston, MA.
Integral part of the Systems Integration Team devoted to designing and implementing open system marketing applications and data warehouses. Used SQL to access database(s). Streamlined business processes and provided clients with tactical direction. Wrote Proposals. Supported the sales process by identifying new business opportunities.

PROJECT MANAGER
Harte-Hanks Data Technologies. Billerica, MA.
Co-established a Project Office for the Insurance & Investments domain. Related business requirements to the technical infrastructure and provided strategic planning for new initiatives. Managed multiple projects in a UNIX and Windows NT setting. Facilitated project team meetings and client meetings. Coordinated efforts for the United Kingdom office. Managed both internal and external expectations. Successfully delivered projects ahead of schedule to the client's satisfaction. Tracked projects using MS Project. Conducted post-mortem audits. Developed policies and procedures to support management objectives.